What are learning operations?
Learning operations in the broadest sense refers to the activities involved in successfully delivering training programs to learners. Normal activities found within the learning operations scope include the scheduling of learning sessions, managing resources to be used, and coordinating assets needed for the start and completion of courses such as classrooms, equipment, and meeting times.
The current state of learning operations for training professionals
Managing the training for one client is a problem, but managing the learning operations of multiple clients is a challenge. For L&D teams and Chief Learning Officers (CLO) it becomes paramount to provide the best learning experience for all clients. Clients and business partners will expect not only quality learning content but also a tailored training program that provides fast on-time delivery, within budget, and without a single mishap between enrollment and instruction.
As a result of the increased demand, L&D teams will now more than ever be placed as the go-to solution to drive continual improvement of learning operations. But the challenge to do so is much easier said than done.
Learning and development (L&D) teams think they’ve got everything under control when it comes to managing a learning operation. Clients are signing up for learning programs on the latest products, budgets are getting bigger to reflect such a scope, and the very clients that signed up are referring more business to your team. While business is booming, with so many stakeholders in L&D’s pipeline it can prove to be an immense task at hand.
Among the challenges faced by L&Ds teams are the need to know how to make informed business decisions with the data they acquired in order to measure and grow results. Administrative processes in place are expected to be error-free from initiation to delivery. The resources needed – from instructors and classrooms to time itself – usually aren’t optimized for proper value. Finally, the earning technology stacks must also be perfected to create efficiency amongst stakeholders and L&D team members as opposed to increasing disorganization and unnecessary communication.
The challenges of learning operations can weigh down L&D teams in their day-to-day, stalling them from delivering on-time and efficient learning experiences. How do they maximize their delivery potential and fine-tune their learning operations?
What’s stalling your training management process?
If you were to ask a CLO or a member of your L&D team what they think could be done to make delivering training easier and less of a hassle, we’d be certain that it would be the following issues:
Lack of resources (including instructors)
No Standardization of Processes
Inability to deliver training on a consistent basis
L&D departments are hampered by inefficient processes
We know that training teams, whether an internal L&D or a contracted training company, are tasked to deliver quality learning experiences that satisfy learning goals and business performance. But behind the scenes, learning operations are weighed down by a multitude of factors.
A lack of proper learning operations creates a vicious cycle where budget control, time management, and resource optimization for learning programs are wasted. Learning teams remove themselves from inefficient training management processes by addressing the most common flaws in their learning operations framework.
Measuring Resource Bandwidth
For most L&D teams resources seem to be infinite to the point where if it’s needed it’ll be requested. Unfortunately, training teams must deal with a set amount of resources determined by their program stakeholders and delivery deadlines. The primary issue with resource utilization in modern learning operations management is that training teams have little to no transparency into how much of a resource is available for a specific time and project. Planning for resource capacity needs is a must to ensure that every program and project in your learning program is delivered to meet quality.
Lack of Simplified Collaboration and Communication
Overcommunication can be a good thing in some industries but not in the world of learning operations. Between L&D teams and stakeholders, communications about anything can be found via spreadsheets, emails, and shared cloud documents. Getting lost on the most relevant communication because of added noise from differing sources adds more time for L&D teams to hunt for the info they need most.
Analytics and Insights
L&D teams have the raw data of what they delivered to clients – from courses attended to hours spent planning learning activities – but they don’t know where to go from there. L&D teams have a lot of information that’s a gold mine to providing valuable insight on how they’re making an impact with their initiatives.
Measuring Business Development
L&D teams must establish their authority as leaders in learning operations and the business of learning. With their proven expertise and case studies in managing training programs, they can make a strong selling point to stakeholders that will make them too good to not ignore for your next round of training.
Fine Tune Your Learning Operations with Training Orchestra
Learning operations and training management processes come full circle in one comprehensive software.
Learning operations can’t be managed alone.
Training Orchestra is a comprehensive learning operations platform that allows L&D teams to streamline their learning ops activities to produce maximum efficiency. We provide the tools you need to gain transparency into resource bottlenecks, training data, and internal communication so your L&D team can make optimal decisions for your training management protocols.
Perfecting Learning Operations with the Right System
Training Orchestra is designed to simplify the way L&D teams manage learning operations but to also maximize their potential for growth and the goal of delivering quality learning experiences.
By providing training team members with the tools and framework they need to get routine tasks done faster, L&D members will be better poised to focus their attention on continually improving stakeholder satisfaction, discovering new business opportunities, and being ready for the best training possible at a moment’s notice.
What can you achieve when you make Training Orchestra an integral part of your Learning Operation?
- Reduce the time needed to initiate new training programs within and outside your organization.
- Quickly identify training needs and objectives for your organization.
- Customize your tech stack with your current processes so you allow your team to deliver training initiatives faster and more efficiently.
- Reduce unnecessary communication and noise between program stakeholders by facilitating streamlined collaboration channels.
- Give your L&D team insight on new opportunities to improve in training program development and goal setting.
Learning operations don’t have to be complicated.
Discover how Training Orchestra can change the way you deliver and manage training today!
