What are Learning Operations?
Learning operations in the broadest sense refers to the activities involved in successfully delivering training programs to learners. Normal activities found within the learning operations scope include the scheduling of learning sessions, managing resources to be used, and coordinating assets needed for the start and completion of courses such as classrooms, equipment, and meeting times.
The Current State of Learning Operations for Training Professionals
Managing the training for one client is a problem, but managing the learning operations of multiple clients is a challenge. For L&D teams and Chief Learning Officers (CLO), it becomes paramount to provide the best learning experience for all clients. Clients and business partners will expect not only quality learning content but also a tailored training program that provides fast on-time delivery, within budget, and without a single mishap between enrollment and instruction.
As a result of the increased demand, L&D teams will now more than ever be placed as the go-to solution to drive continual improvement of learning operations. But the challenge to do so is much easier said than done.
Learning and development (L&D) teams think they’ve got everything under control when it comes to managing a learning operation. Clients are signing up for learning programs on the latest products, budgets are getting bigger to reflect such a scope, and the very clients that signed up are referring more business to your team. While business is booming, with so many stakeholders in L&D’s pipeline it can prove to be an immense task at hand.
Among the challenges faced by L&D teams is the need to know how to make informed business decisions with the data they acquired to measure and grow results. Administrative processes in place are expected to be error-free from initiation to delivery. The resources needed – from instructors and classrooms to time itself – usually aren’t optimized for proper value. Finally, the earning technology stacks must also be perfected to create efficiency amongst stakeholders and L&D team members as opposed to increasing disorganization and unnecessary communication.
The challenges of learning operations can weigh down L&D teams in their day-to-day, stalling them from delivering on-time and efficient learning experiences. How do they maximize their delivery potential and fine-tune their learning operations?
Streamlining Learning Operations to Increase Efficiency
Training Orchestra is designed to change the way you schedule training sessions and manage resources. Read how we improved one global tech company’s training operations.
What’s Stalling Your Training Management Process?
If you were to ask a CLO or a member of your L&D team what they think could be done to make delivering training easier and less of a hassle, we’d be certain that it would be the following issues:
Lack of Resources & Instructors
No Processes Standardized
Inconsistent Training Delivery
L&D Departments are Hampered by Inefficient Processes
Training teams, whether internal L&D or contracted, are responsible for delivering quality learning experiences that meet both learning goals and business performance. However, behind the scenes, learning operations face numerous challenges. The lack of a proper learning operations strategy creates a vicious cycle, wasting budget control, time management, and resource optimization for learning programs. Addressing common flaws in the learning operations framework helps learning teams break free from inefficient training management processes.
Measuring Resource Bandwidth
L&D teams may be perceived as having infinite resources, but they operate within limits set by stakeholders and deadlines. The challenge is the lack of transparency on resources for specific projects and timeframes. Planning resource capacity is crucial for ensuring the quality delivery of every program and project in a learning program.
Lack of Collaboration & Communication
Overcommunication, while beneficial in some industries, is counterproductive in learning operations. The numerous channels, such as spreadsheets, emails, and shared cloud documents, create noise and hinder L&D teams from promptly finding the most relevant communication, adding unnecessary time to their search for essential information.
Analytics & Insights
L&D teams possess raw data on their client deliveries, encompassing attended courses and time invested in planning learning activities. However, they often lack clear directions on how to leverage this wealth of information to gain valuable insights into the impact of their initiatives.
Measuring Business Development
To succeed in learning operations, L&D teams must assert leadership by showcasing expertise and presenting compelling case studies on effective training program management. This positions them as an irresistible choice for stakeholders in the next round of training initiatives.
Fine Tune Your Learning Operations with Training Orchestra
Learning operations and training management processes come full circle in one comprehensive software.
Learning Operations can’t be Managed Alone
Training Orchestra is a robust learning operations platform, enabling L&D teams to streamline activities for maximum efficiency. We offer tools to reveal resource bottlenecks, training data, and internal communication, empowering your L&D team to make optimal decisions for training management protocols.
Optimizing Learning Operations with the Right System
Training Orchestra simplifies learning operations for L&D teams while maximizing their growth potential and the delivery of quality learning experiences. Equipping team members with tools to expedite routine tasks allows L&D to enhance stakeholder satisfaction, explore business opportunities, and be prepared for optimal training at a moment’s notice.
Learning Operations Possibilities are Endless with Training Orchestra
- Accelerate initiation of training programs
- Identify organization-wide training needs swiftly
- Customize your tech stack for efficient training delivery
- Facilitate streamlined collaboration to reduce noise
- Provide L&D insights for program improvement