Take Control of Your Shared Service Center Management

The Challenge: You need to manage training within a shared service center

If your organization has its training activities centralized locally, you will understand the difficulties of organizing training sessions that tick all the boxes for your shared service center. Consolidating your resources can be a valuable way to provide the best-quality service to your customers, but this can increase the complexity of the way you upskill your people.

The Solution: A dedicated Training Management System for simplified training across your shared service center management

Ease communication and collaboration across your shared service center with a robust Training Management System (TMS). Training Orchestra helps your people work as a team across different time zones thanks to powerful task management functionality and automated operations, saving significant time. Batch send calendar invitations to all trainers, internal and external SMEs and full-time dedicated instructors to minimize manual effort and get everyone trained faster.

How Training Orchestra supports training for streamlined shared service center management

Streamline your shared service center management training with a versatile Training Management System to support ILT/vILT with these must-have TMS features.

1. Save time while boosting productivity with advanced task management
   

   Work seamlessly across multiple time zones and automate your operational tasks across accounting, HR, IT, compliance, security and more to save time and reduce manual admin work. Advanced task management allows you to track and collaborate on tasks and to-do lists and prioritize deadlines in a single Training Management System.

2. Reduce your workload with automated training administration

   Automate tedious administrative tasks, such as document production and sending invitations, while easing communication with your team, customers and partners for easier shared service center management.

3. Gain visibility over training in real-time

   Our reliable Training Management System gives your team live updates on training in real-time, with customized dashboards providing the most relevant information at your fingertips.

4. Support global audiences with language and currency support 

   Integrate your global communications and support teams around the world with centralized, automated management of languages and currencies for your shared service center.

5. Remove scheduling errors for improved accuracy

   Give your team a high-level overview of your training sessions with a crystal clear, customizable timeline and agenda views to easily drag and drop sessions, instructors and resources into the right place. The built-in live error indicator ensures that you will create a conflict-free schedule every time, while maintaining visibility and control over your training.

Request a Live Personalized Demo or Watch a Training Orchestra in Action!

Learn more about our TMS for shared service center management